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Frequently asked questions

GoDiveMEX | Dive Different

Below we answer some of the most frequently asked questions, but if you have any other questions do not hesitate to contact us.

1IS PLAYA DEL CARMEN A SAFE PLACE?
As one of the main tourist destinations of the continent, Playa del Carmen is, without a doubt, a very safe place. It is a dreamy place where past and present come together and comprise a city that welcomes you and your family with open arms with people from all over the world. At GoDiveMEX we are proud to be your host and we are at your service for anything you may need.
2WHAT CAN I DO IF I TRAVEL WITH CHILDREN?
You can enjoy your dives while selected babysitters of absolute trust take care of your children doing carefully developed activities. Likewise, your children may join us on tours to cenotes or the sea.
3WHAT CAN I DO IF MY PARTNER OR COMPANION DOES NOT DIVE?
We have a wide variety of scheduled activities for companions. Fun is guaranteed for all our visitors and according to the interests of each person, we can suggest and schedule visits and tours.
4DO I NEED TO BRING ALL THE EQUIPMENT?
At GoDiveMEX we have adequate equipment for each activity, safe and in perfect condition for an extra cost of $15 USD. In our warehouse you can find twinset backmounts or sidemount systems. Equipment will never be an obstacle for you to carry out your desired activity. Equally, we do encourage divers to have their own equipment with which they are familiar and feel safe.
5WHAT TIME OF THE YEAR CAN I SEE BULL SHARKS AND WHALE SHARKS?
Bull sharks are seen from November to March. Whale sharks are seen from mid July to mid September.
6WHAT KIND OF SUIT DO I NEED?
At sea (26-29° C or 80-85° F), a 3mm suit is enough. In cenotes (25° C or 75-80° F), a suit between 3mm and 5mm is usually used.
7DO I NEED ANY SPECIAL QUALIFICATION TO DIVE IN CENOTES?
Cenote diving is done in the cavern area with dives for all levels from Open Water and up.
8ARE THE ACTIVITIES SAFE?
At GoDiveMEX safety is our fundamental pillar. We have specialized guides and first level equipment in optimal conditions. Our respect for the standards is absolute and we are highly committed to providing each guest with the maximum enjoyment according to their expectations and abilities.
9WHAT TYPE OF BOTTLES DO WE USE?
ALS80 aluminum bottles are used, 11.2 lts @ 200 bar/3000 psi, with DIN or INT valve.
10DO I NEED DIVING INSURANCE?
All our guests will dive with insurance. It can be either your personal insurance (that we will request at the time of admission) or the one granted by GoDiveMEX.
11CAN I DIVE WITH NITROX?
At GoDiveMEX we offer all kinds of mixtures.
12WHAT CURRENCY SHOULD I CARRY?
Even though US Dollars and Euros circulate normally in Playa del Carmen, we suggest you exchange some for Mexican Pesos for your minor expenses. Electronic methods of payment are also available.